If you encounter difficulties accessing the information systems of the University of Ljubljana, we kindly ask you to reset your password in the 'Manage your digital identity' section on the ID portal website.

Password reset

If you have already activated your digital identity and you forgot the password you may use this page to reset the password. Fill out your personal information in the form below. You will also need to know your username. The username resembles an email address, e.g. jn1234@student.uni-lj.si. If you forgot both the username and the password please contact the University helpdesk.

Please fill out all the fields.

Personal information

We need your personal information in order to find your digital identity in our databases.


Usernames look like email addresses. An example of a username that belongs to John Smith is: js1234@student.uni-lj.si.

New password

Your password protects your digital identity. Please select a strong password that you will be able to remember. Avoid passwords that are easy to guess such as your first name, your last name, the name of your partner, your date of birth, etc. Your password needs to be at least 10 characters long and it must not include your first or last name and has to fulfill at least 3 of the given criteria:

  • uppercase letters of the English alphabet,
  • lowercase letters of the English alphabet,
  • numbers,
  • symbols: -_.+@.

Your password must also not contain the following character combinations: script, select, insert, update, delete, drop, --, ', /*, */.

Please enter the password twice in order to avoid typos.