• id portal
    • The central identity management portal


Please check if you can resolve the issue yourself before reporting it.

Please use this form to send us reports about any problems you have encountered while using the UL IT services. The information from the form will be sent to the University helpdesk that will attend to your problem as soon as possible.

To ensure an efficient and prompt response please provide as much detail about your problem as you can. Please fill out all the field that are marked with an asterisk (*).

Personal information

We need your personal information in order to find the relevant records in our log files.
*First name:
*Last name:
*Student ID:

Contact information

Your email address will be used to inform you about the progress with your issue. If you are providing a telephone number please enter just the numbers without any space.
Phone number:

Problem description

You can select the most common problems from the Problem type list. If you have a different problem please select Other problem and describe your issue in detail in the text area provided.
*Problem type:
Detailed problem description: